Sales Manager-USA Charleston

AutoNation • Charleston, SC

8d • Onsite

About The Position

AutoNation is a leading automotive retailer in the United States, providing innovative products, exceptional services, and comprehensive solutions. With a nationwide network of dealerships, we offer a wide variety of new and used vehicles, financing, parts, and expert maintenance and repair services. Through our DRV PNK initiative, we have raised over $40 million for cancer-related causes. The e-Commerce Sales Manager will lead a sales team to create an exceptional customer experience. This role is responsible for selecting, training, coaching, developing, and retaining top e-Commerce Sales Associates, driving high performance to increase market share, achieve targeted unit sales and profit margins, and ensure customer satisfaction. We are looking for leaders ready to shape the future of automotive retail, offering a national scale with an entrepreneurial spirit, an inclusive culture, competitive compensation and benefits, and opportunities to make a real impact.

Requirements

• High School diploma or equivalent
• Proven success in eCommerce automotive sales
• Proven leadership ability to mentor and train others
• Ability to set and achieve targeted goals
• Ability to drive an exceptional Customer experience
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

Responsibilities

• Lead yourself and the team in a way that supports AutoNation’s Vision and Mission.
• Set a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit.
• Engage and motivate the team to achieve key goals, performance expectations, and AutoNation best practice processes.
• Drive the business through a high level of involvement in the day-to-day operations.
• Ensure e-leads are handled timely, answering questions, providing information, and setting appointments.
• Manage the follow-up with e-leads to assist them through their research phase until ready for a vehicle purchase.
• Ensure customers are transitioned effectively from phone and internet contact to their in-store experience.
• Manage the negotiation process with Sales Associates, ensuring customers understand their vehicle purchase options and pricing.
• Appraise vehicles for trade.
• Manage all three areas of customer traffic: Showroom, E-Commerce, and Phones.
• Partner with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory.
• Assist in managing controllable expense elements for the New and Used Vehicle Departments.
• Analyze the business to determine shortfalls and develop action plans to improve performance.

Benefits

• Competitive compensation
• 401k matching
• Health insurance
• Dental insurance
• Vision insurance
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to deals and discounts through YouDecide

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED