Sales Manager

Rolls-Royce • Novi, MI

1d • Hybrid

About The Position

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance. The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Requirements

• Bachelor’s degree in Engineering or Business Management and 3 years of applicable experience in support, sales or parts-marketing within after-sales; or 6 years of experience in support, sales or parts marketing within after sales
• Must be able to speak and communicate fluently in Spanish
• To be considered for this role you must be a US Citizen or Green Card Holder

Nice To Haves

• Strong ability to be a self-starter and work extended periods without supervision
• Strong oral and written communication skills
• Strong interpersonal skills
• Strong organizational, planning and follow-up skills
• Strong analytical ability to handle complex issues
• Strong problem-solving skills and the ability to make recommendations
• Project management skills
• Ability and willingness to travel domestic and international on short notice, up to 50% of the time
• Proficient with PC and MS Office Suite
• Knowledge of MTU organization (products, policies & procedures)
• Adequate knowledge of heavy-duty diesel/gas engines or comparable diesel/gas products and/or Generator Sets
• Knowledge of SAP operating system

Responsibilities

• Manage after sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Natural Gas Power Generation
• Provide responsive assistance to coordinate and support Direct End Customers and Distributors/Dealers on requests for call out services, product information and quality concerns specific to Natural Gas Power Generation
• Quote Direct End Customers and Distributors/Dealers in prospecting for new sales representing the Natural Gas Power Generation after sales product line
• Promote Direct End Customer and Distributor/Dealer training with regards to after sales parts topics, systems, products, programs and promotions.
• Ensure that parts inventory and training levels are sufficient (ex. at Distributors/Dealers) to provide quality sales and after sales support to Natural Gas Power Generation customers
• Support new business opportunities for mtu after sales products, develop and execute proposals, quotes and follow through to make the sale
• Collect forecasts and develop business cases for future mtu after sales products and services
• Track and report on industry trends, business conditions and account status to develop future products and sales
• Identify and resolve customer concerns and complaints in a timely and satisfactory manner
• Monitor, implement and evaluate mtu 's procedures, policies and agreements to increase customer awareness and compliance
• Prepare and present professional presentations to customers, management and staff
• Maintain knowledge of mtu products, applications, after sales systems, procedures and policies
• Attend trade shows and events and reports activities
• Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct.
• Perform special projects as required

Benefits

• base pay
• discretionary bonus plan
• health, dental, vision, disability, life and accidental death & dismemberment insurance
• a flexible spending account
• a health savings account
• a 401(k) retirement savings plan with a company match
• Employee Assistance Program
• Paid Time Off
• certain paid holidays
• paid parental and family care leave
• tuition reimbursement
• a long-term incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level