Sales Manager

Intouch Insight•Ottawa, ON

16d•CA$120,000 - CA$130,000•Hybrid

About The Position

We are looking for a Sales Manager to lead and energize a small sales team. This is a player-coach role where part of the week will be spent coaching, motivating, and removing roadblocks for sales representatives, and part of it may be spent directly securing and managing a book of house accounts. The company is a lean, tight-knit team where everyone's contribution is visible. This role is ideal for someone who is hands-on by nature, energized by daily sales activity, and good at bringing out the best in a small, nimble team. Sales are conducted across the mid-market and enterprise levels, leveraging both inbound and outbound strategies. The role offers the opportunity to be close to the action, coaching reps one day and jumping on a client call the next.

Requirements

3–6+ years of B2B sales experience, with some team leadership or mentorship experience.
A genuine hands-on style - you'd rather be in the field, on calls, and writing RFP responses than buried in strategy decks.
Experience motivating and developing a remote team; you know how to keep energy and accountability high without heavy process.
Comfortable carrying some individual sales responsibility yourself, alongside managing others.
Ability to travel if/as required to support sales team, prospects and clients.
Strength in utilizing technologies including Microsoft product suite, CRM tools, and emerging AI tools.
Strong organizational and multitasking skills.
Excellent communication skills and a natural relationship-builder, both with clients and with your team.

Nice To Haves

Experience in market research, customer experience measurement, SaaS, or a related B2B services space is an asset.
The ability to work one day of the week in the Kanata Office would be an asset.

Responsibilities

Lead, coach, and motivate a small team of sales reps, running regular 1:1s, pipeline reviews, and call-coaching to build skill and energy and to ensure continuous improvement of key sales metrics (e.g., close rates).
Set the tone for the team day to day: hands-on, energetic, and engaged rather than purely strategic or hierarchical.
Take responsibility for the delivery of the sales department’s quota.
Professionally respond to RFI’s and RFP’s as required to secure new business.
Take responsibility for the management of house accounts as required.
Own team-level pipeline health and forecasting and be responsible for the accurate and timely reporting of sales team KPI’s to leadership.
Help recruit, onboard, and ramp-up new sales reps as the team grows.
Work closely with marketing, customer success, and product teams to ensure a smooth client hand-off and ensure successful ongoing execution.
Identify and act on opportunities to improve the sales process, tools, and messaging.
Jump in on deals directly when needed - helping to close, unblocking a stuck opportunity, or covering for a rep.
Leverage technology to drive the efficiency and effectiveness of our sales process, utilizing the latest in AI tooling to improve our team’s performance.

Benefits

Base salary of 120k-130k
Variable compensation package tied to performance
An entrepreneurial and collaborative environment where your impact is visible and immediate.
The chance to shape how a sales team operates, rather than inheriting a rigid playbook.
Work with recognizable, established brands across North America.
Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Accommodations are available on request for candidates taking part in all aspects of the selection process.

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