Sales Manager

A Family of Brands•Chicago (Burr Ridge), IL

About The Position

The Sales Manager (SM) supports the General Manager in developing and training sales representatives. This full-time, salaried role includes daily training, ride-alongs, role-play, meetings, and sales development. The role is intended to support growth in sales offices where the General Manager is performing at an acceptable level but lacks capacity to facilitate continued office growth. Improvements in office performance are also expected. The Sales Manager may cover for the General Manager when needed and may have the opportunity for future promotion to a General Manager position.

Requirements

  • One year of exceptional sales performance with LeafGuard.
  • Exceptional knowledge of the LeafGuard sales system.
  • Willingness to work with the General Manager to develop a strong sales team.
  • Ability to plan and deliver a productive sales meeting.
  • Organizational skills to manage multiple priorities in addition to personal sales production.
  • Strong interpersonal and leadership skills.

Responsibilities

  • Take ownership of sales activities within the assigned territory.
  • Plan and execute branch sales meetings.
  • Observe new sales representatives and representatives performing below standard during sales appointments; complete assessments, develop improvement plans, and follow up.
  • Take new sales representatives on appointments so they can observe.
  • Support new sales representatives during training and their first 30 days through role-play, practice, coaching, and mentoring.
  • Develop new sales representatives to above company standards.
  • Be available to sales teams for questions and advice.
  • Ensure each sales representative has a development plan that is updated monthly and actively worked on.
  • Take TO calls when available and needed by the General Manager.
  • Assign leads as needed by the General Manager.
  • Help build a culture of improvement, ownership, ethics, and excellence through monthly one-to-ones and individual training.
  • Become familiar with the General Manager role to provide coverage when needed and prepare for possible future promotion.
  • Conduct field rides with new sales representatives as often as needed and as directed by the General Manager.
  • Observe a new or below-standard sales representative at least four times per week and complete an assessment, improvement plan, and follow-up.
  • Plan and conduct three in-office sales training sessions, along with additional branch-level meetings for underperforming representatives.
  • Conduct at least two additional in-office training sessions per week, each lasting two hours, on topics and with audiences needing additional attention as directed by reports from the RSM.
  • Review every sales representative’s development plan weekly to ensure progress.
  • Support improvements in new representative retention, manage leakage in accordance with company standards, reduce job rollovers caused by incomplete or incorrect sales paperwork, and monitor and ensure MPWL is managed daily.
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