Sales Mgr-ANN

Knitwell Group • The Woodlands, TX

10d • Onsite

About The Position

As a Sales Manager, you are part of the store leadership team that brings the Ann Taylor brand experience to life by cultivating customer and associate engagement. You partner with the Store Manager to drive sales by delivering an omnichannel experience for customers. You foster genuine customer connections and a strong store culture by educating, coaching, and mentoring associates on brand behaviors and authentic customer relationships. In partnership with the Store Manager, you help build a high-performing team, drive results, and deliver operational excellence.

Requirements

• Hospitality mindset when connecting with customers.
• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficiency and ability to operate a point-of-sale system.
• Strong business acumen and ability to create action plans to drive results.

Nice To Haves

• One year of retail management experience (preferred).

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Build genuine customer relationships by supporting high associate engagement and customer service levels.
• Model brand behaviors and cultivate a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment where associates feel welcome and engaged.
• Provide in-the-moment feedback and coaching to help associates perform well in customer interactions.
• Uphold the brand’s visual standards for merchandise on the sales floor.
• Lead activities that drive the store’s financial and operational performance.
• Balance selling responsibilities with overall store operations activities.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off and holidays
• Opportunities for monthly bonuses
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed