Sales Manager - Training

Service Corporation International•Glendale, AZ

3d•Hybrid

About The Position

This role is responsible for coaching and developing sales staff to ensure they meet monthly revenue goals. The Sales Manager will train the sales team in various skills including prospecting, public speaking, closing techniques, product knowledge, pricing, payment terms, and electronic contracts. Additionally, the role involves providing guidance on customer service issue resolution and shadowing senior sales leaders to learn about marketing and financials.

Requirements

High School Diploma or GED
Series 6 or 7 License, current in the operating state, or obtain within six months of employment
Valid state driver’s license with an acceptable driving record
At least four (4) years’ sales experience focusing in outside or inside direct sales to consumers with a proven record of exceeding sales goals and conversion ratio
Experience and proficient with electronic sales contracts
Leadership qualities and skills
Professional written and verbal communication skills including influencing and public speaking
Comfortable with in-home sales and conducting group presentations
Ability to work with and communicate with remote stakeholders
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
Cognitive Ability including reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and appropriately apply learning to new situations.
MS Office Suite skills

Nice To Haves

Associates degree in a related discipline preferred
Experience and proficient utilizing CRM databases and Saleforce.com preferred
Experience in Funeral Services industry a plus

Responsibilities

Responsible for achieving monthly revenue goal and conversion ratio.
Develop sales staff skills in prospecting, public speaking skills, closing, product knowledge and pricing, payment terms, closing, electronic contracts as well as sales prospecting.
Establish and communicate expectations with sales team while building their skills.
Review sales contracts ensuring compliance with company processes and regulatory compliance, providing feedback to sales staff.
Utilize CRM systems to identify and assign warm leads.
Work with marketing and sales management team on Campaign development, target audience, and learning advertising to increase market share.
Develop annual sales plan for each sales associate, identifying actions that support goal attainment.
Identifies and implements innovative solutions improving efficiencies.
Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.
Develop a strong, trusting, and reliable team.
Understand team members career aspirations and provide assignments to develop skills and/or close gaps.
Constructively address issues and provide tangible and appropriate feedback.
Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
Assesses staff’s abilities recommending pay increases and career advancements.
Trains staff on processes, procedures, and controls.