Sales Manager - Trainee

SCI Shared Resources•North Hollywood, CA

5d•Hybrid

About The Position

This role is responsible for coaching and developing sales staff to ensure monthly revenue goal attainment. The Sales Manager - Trainee will develop sales staff in areas such as prospecting, public speaking, closing, product knowledge, pricing, payment terms, electronic contracts, and sales prospecting. This position will also provide guidance for customer service issue resolution and involve shadowing the Sales Director and Sales Managers in business meetings to learn marketing and financials.

Requirements

High School Diploma or GED
Series 6 or 7 License, current in the operating state, or obtain within six months of employment
Valid state driver’s license with an acceptable driving record
At least four (4) years’ sales experience focusing in outside or inside direct sales to consumers with a proven record of exceeding sales goals and conversion ratio
Experience and proficient utilizing CRM databases and Saleforce.com preferred
Experience and proficient with electronic sales contracts
Leadership qualities and skills
Professional written and verbal communication skills including influencing and public speaking
Comfortable with in-home sales and conducting group presentations
Ability to work with and communicate with remote stakeholders
Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
Cognitive Ability including reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and appropriately apply learning to new situations.
MS Office Suite skills
Criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Nice To Haves

Associates degree in a related discipline preferred
Experience in Funeral Services industry a plus

Responsibilities

Achieving monthly revenue goal and conversion ratio.
Developing sales staff skills in prospecting, public speaking, closing, product knowledge, pricing, payment terms, electronic contracts, and sales prospecting.
Establishing and communicating expectations with the sales team while building their skills.
Reviewing sales contracts to ensure compliance with company processes and regulatory compliance, providing feedback to sales staff.
Utilizing CRM systems to identify and assign warm leads.
Working with the marketing and sales management team on campaign development, target audience, and learning advertising to increase market share.
Developing an annual sales plan for each sales associate, identifying actions that support goal attainment.
Identifying and implementing innovative solutions to improve efficiencies.
Supporting change initiatives, maintaining effectiveness during major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
Developing a strong, trusting, and reliable team.
Understanding team members' career aspirations and providing assignments to develop skills and/or close gaps.
Constructively addressing issues and providing tangible and appropriate feedback.
Applying a proactive and collaborative management style to increase employee engagement and minimize turnover.
Screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
Assessing staff's abilities, recommending pay increases and career advancements.
Training staff on processes, procedures, and controls.