Sales Manager-Professional Services ATC

AT&T•Atlanta, GA

1d•Onsite

About The Position

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future- you’ll create it. To leverage industry expertise to lead teams in delivering strategic, client-centered solutions, managing complex projects from client identification through final invoicing, while ensuring customer satisfaction and contributing to business development initiatives. Oversees entry to senior-level sales employees, responsible for executing sales plans, assigning tasks, and adherence to company policies. Leads the team to manage average sales quota or territory. May have consumer or mid-size to large, complex business to business sales. Utilizes strong product and pricing knowledge, exercises judgment and resolves complex problems. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates. If the sales career path includes multiple positions at the S03 level, the more senior role entails higher sales targets, broader scope, and greater complexity.

Requirements

15-20+ years of experience in planning, designing and deploying complex telecommunications and data infrastructures from both a consulting organization as well as enterprise perspectives preferred.
Background includes business thought leadership and needs analysis, solutions design, infrastructure and application implementation, management and operational process development, troubleshooting and documentation.
Possesses strong analytical and problem-solving skills, the ability to maintain positive attitudes through effective team building, enjoys mentoring others, and consistently produces at a high level of productivity.
Very good oral and written communication skills.
Customer delivery experience required in following technologies: SDWAN/SASE expertise, Wireless expertise, Voice and Contact Center Transformation expertise.
Bachelor’s degree (BS/BA) desired.
8+ years of related sales experience.

Responsibilities

Client Relationship Management: Manage client relationships, ensuring efficient, high-quality service delivery and satisfaction.
Team Leadership: Oversee staffing, skill development, and retention of consultants, providing mentorship and support.
Project Management: Manage project activities, ensuring budgets, schedules, and performance standards are met.
Strategic Planning: Develop service offerings, client strategies, and best practices to meet business goals.
Technical Expertise: Provide technical oversight, solving complex problems and ensuring solution accuracy and quality.
Sales Support – As part of the AT&T Consulting SE organization, provides pre-sales support for networking opportunities across the Consulting portfolio, including strategy, assessments, deployment and optimization engagements.
Billing - Support engagement management activities and billing on projects. Understanding of Fixed Fee, Time and Material business models with associated Accruals.
Proposal Development – Develop resourcing model, timelines and costs of engagements. Develop Statement of Work (SOW) and RFI/RFP development. Present proposals to customers.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone