Sales Manager NA

LANXESS•North Fayette Township, PA

1d•Onsite

About The Position

This role involves managing the Personal Care customer portfolio for F&F, encompassing traditional F&F products and a full range of cosmetic ingredients for Personal Care applications. The Sales Manager NA will support negotiations, pricing, and commercial conditions under senior sales management guidance, while monitoring orders, contracts, and customer satisfaction for reliable execution and service. A key aspect of the role is identifying and developing new business opportunities within the Personal Care market, including new customers, applications, and portfolio expansion. This includes supporting the implementation of account plans and growth strategies for both existing and potential customers, as well as working closely with distributors and partners to support their development and performance. The position also serves as a crucial source of market insights for LANXESS concerning the Personal Care and Cosmetics industry, requiring continuous monitoring of market trends, customer needs, formulation trends, innovations, and competitor activities. These observations are to be translated into clear insights and opportunities, shared with Sales, Marketing, and Product Management teams, and used to support strategic discussions for portfolio development. The role requires regular customer visits, documentation of interactions in the CRM system, and active information exchange with global and regional sales and marketing teams. Additionally, the Sales Manager NA will support sales routines such as pricing updates, sales forecasting, pipeline management, and reporting, contributing to budget preparation and forecast accuracy. Customer credit evaluation processes will also be supported, in alignment with internal guidelines. Participation in trade shows and industry events is expected to strengthen LANXESS’s visibility and network. The role also includes ensuring proper processing and feedback of customer complaints.

Requirements

Bachelor’s degree in Chemistry, Chemical Engineering, Business, or related field.
5-10 years of experience in a similar role
Strong communication and interpersonal skills.
Ability to translate technical and market information into commercial opportunities.
Analytical mindset with curiosity about market trends and customer behavior.
Good organizational skills and ability to manage multiple priorities.
Proficiency in Microsoft Office (Excel, PowerPoint, Word).
Willingness to travel and actively engage with customers and the market.

Nice To Haves

Experience in Personal Care, Cosmetics, Flavors & Fragrances, or specialty chemicals is preferred.
Initial experience in sales, technical sales, or market development is an advantage.

Responsibilities

Manage the Personal Care customer portfolio for F&F, covering traditional F&F products and the full range of cosmetic ingredients relevant to Personal Care applications.
Support negotiations, pricing, and commercial conditions under the guidance of senior sales management.
Monitor orders, contracts, and customer satisfaction to ensure reliable execution and service.
Identify and develop new business opportunities in the Personal Care market, including new customers, applications, and portfolio expansion.
Support the implementation of account plans and growth strategies for existing and potential customers.
Work closely with distributors and partners, supporting their development and performance in the Personal Care segment.
Act as a key source of market insights for LANXESS related to the Personal Care and Cosmetics industry.
Continuously monitor market trends, customer needs, formulation trends, innovations, and competitor activities.
Translate market observations into clear insights and opportunities, sharing them with Sales, Marketing, and Product Management teams.
Support strategic discussions by providing input that helps LANXESS develop and adapt its Personal Care portfolio and value propositions.
Conduct regular customer visits and document interactions, opportunities, and insights in the CRM system.
Actively exchange information with global and regional sales and marketing teams to ensure transparency and alignment.
Support sales routines including pricing updates, sales forecasting, pipeline management, and reporting.
Contribute to budget preparation and forecast accuracy for the Personal Care business.
Support customer credit evaluation processes, in alignment with internal guidelines.
Participate in trade shows, industry events, and other market interfaces relevant to Personal Care and Cosmetics to strengthen LANXESS’s visibility and network.
Ensure proper processing and feedback of complaints.