Sales Manager, Loan Officers

Tomo MortgageDetroit, MI

About The Position

As the Sales Manager, Loan Advisors (Loan Officers), you’ll play a critical role in shaping the future of our revenue department. You’ll lead, mentor, and inspire a high-performing group of Loan Advisors – helping homebuyers find the best financial product for their needs. If you’re a motivational leader, performance optimizer, data-driven strategist, and a customer-obsessed sales pro, we want you on our team!

Requirements

  • Proven Sales Leadership Expertise – 3-5+ years of high-impact sales experience leading loan officers, driving growth and exceeding targets in a fast-paced environment.
  • Industry Knowledge Advantage – Previously operated as a Loan Officer and actively held state licenses.
  • Preferred experience in FinTech, MortgageTech, or PropTech, with a deep understanding of the home-buying journey and financial services landscape.

Responsibilities

  • Lead & Inspire a World Class Team – Guide a team of highly skilled Loan Advisors, fostering a culture of excellence, motivation, and results-driven success.
  • Drive Performance & Exceed Targets – Leverage data-driven coaching and dynamic leadership to ensure your team consistently hits and exceeds monthly KPIs.
  • Analyze & Optimize for Maximum Impact – Dive deep into performance data and trends, identifying bottlenecks and implementing strategic solutions that drive efficiency and success.
  • Listen, Coach & Elevate – Conduct daily call audits/reviews, providing strategic, actionable feedback to enhance communication, objection handling, and overall performance.
  • Empower Growth & Skill Development – Build deep relationships with your team, focusing on personalized coaching to help each member sharpen their skills and advance in their careers.
  • Hire & Onboard the Best Talent – Play a key role in rapid hiring, ensuring new team members are not just top performers but also seamlessly integrated into Tomo’s fast-paced, high-energy culture.
  • Implement Smart Performance Strategies – Deploy effective coaching and performance management plans, addressing challenges proactively and keeping documentation sharp when needed.
  • Be a Voice for the Customer – Collaborate with product, engineering teams, and marketing teams providing valuable insights to enhance the customer experience and refine Tomo’s mortgage solutions.
  • Keep Leadership Informed & Aligned – Deliver regular updates and strategic recommendations to senior leadership on team performance, key activities, and development opportunities.

Benefits

  • Equity Ownership: All teammates receive stock options—we win together
  • Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered
  • Work-life balance and a generous paid time off policy
  • In order to support teammates who become parents, Tomo Mortgage provides paid parental leave
  • 401(k) retirement plan
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