Sales Manager in Training - LI West Area

Ashley NortheastGarden City, NY
$60,000 - $70,000Hybrid

About The Position

Factory Direct Enterprises LLC, a major licensee of Ashley Furniture, is seeking a results-driven leader to join their team. This role offers a competitive compensation package, a culture focused on growth, and a strong support system. The company is recognized as one of the Best Places to Work in Furniture for 2025 by Furniture Today. FDE represents Ashley, the world's best-selling furniture brand and a leading U.S. furniture and bedding retailer. The Sales Manager will lead, develop, and manage the sales team, fostering a culture of accountability and success. The focus will be on driving KPIs, guest satisfaction, and overall store performance. The role requires leading by example on the sales floor, ensuring team engagement and alignment with company goals and values. The position has a designated 'Home Store' in one of the Long Island West locations (Valley Stream, Carle Place, Atlas Park) with an expectation of flexibility in working location based on business needs.

Requirements

  • High school diploma or GED required
  • Previous leadership experience in a fast-paced retail environment
  • Strong ability to coach, lead, and drive performance through others
  • Effective communicator with strong interpersonal and motivational skills
  • Ability to foster teamwork and build strong internal relationships
  • Highly organized with the ability to adapt to changing priorities
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn company systems

Nice To Haves

  • Associate or bachelor’s degree preferred

Responsibilities

  • Lead and execute FDE’s seven critical sales leadership processes
  • Manage team staffing levels to align with traffic and sales volume
  • Support the onboarding and development of new team members
  • Coach and performance manage associates to achieve sales excellence
  • Oversee consistent execution of the Ashley Proven Sales Process
  • Guide prospecting and follow-up to build a strong pipeline of customers
  • Ensure sales practices meet company compliance and quality standards
  • Maintain a consistent presence on the sales floor to coach and support staff
  • Apply leadership tools and best practices in daily management
  • Attend required training including leadership development and product/vendor sessions
  • Mentor future leaders including Assistant Managers, Coaches, and Managers-in-Training
  • Lead energizing morning huddles and coaching scrimmages
  • Assign team opportunities and participate in guest interactions
  • Review and manage staffing-to-traffic ratios and store KPIs
  • Achieve store sales budgets based on store tier
  • Improve sales KPIs including close rate, sales per guest, and average ticket
  • Monitor and drive success across categories such as protection plans, sleep products, and financing
  • Track Net Promoter Score (NPS) and Total Piece Exception Rate
  • Ensure all activities align with the company’s mission, values, and operational standards
  • Participate in weekly “Perfect Store Visit” meetings to review store readiness and performance
  • Maintain a clean, organized, and guest-ready showroom environment

Benefits

  • Base salary ranging from $60,000 to $70,000
  • Annual bonus opportunities with the potential to earn up to $72,540 additional pay
  • Paid 13-week training program through the Ashley Sales Academy
  • Quarterly and annual performance awards
  • 401(k) plan with company match
  • Paid time off
  • Holiday pay
  • Paid day off for your birthday
  • Medical, dental, and vision insurance with plans starting at $25 per week
  • Employee discounts on Ashley products
  • Referral bonuses of up to $1,000
  • Eligibility for the FDE G3 Profit-Sharing Program
  • Hope to Dream program participation
  • Give a Day: One paid day annually to volunteer
  • Corporate Chaplains support
  • Life Resources: Quarterly wellness events
  • Team Member Relief Fund
  • SmartDollar: Free financial education and budgeting platform
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