Mgr-Sales II (NE)

MarriottSan Juan, PR

About The Position

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Requirements

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year of experience in sales and marketing or related professional area.

Responsibilities

  • Proactively builds and strengthens relationships with existing and new customers to enable future bookings. Activities could include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.
  • Provides accurate, complete and effective turnover to Event Management.
  • Researches and develops new leads for property business.
  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Upsells each business opportunity to maximize revenue potential.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
  • Executes brand’s Customer Service Standards and property’s Brand Standards.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.

Benefits

  • Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
  • We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
  • Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
  • We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  • Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
  • As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
  • With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
  • In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
  • Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
  • JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
  • JW believes our associates come first. Because if you’re happy, our guests will be happy.
  • JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
  • Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
  • JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
  • Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
  • In joining JW Marriott, you join a portfolio of brands with Marriott International.
  • Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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