Roger Sales Manager/ Audiology Trainer
About The Position
We’re looking for a highly organized and customer-focused Roger Sales Manager & Audiology Trainer to support Roger sales, marketing, customer service, and hearing instrument training across Western Canada. This role is responsible for preparing and implementing sales and promotional strategies to support Roger growth, while also providing clinical training and support for Roger, pediatrics, and hearing instruments. The person in this role will partner closely with Regional Sales Managers, Audiology, Marketing, and Headquarters in Switzerland to support customers, product launches, training events, and sales tools.
Requirements
- Audiologist designation required
- Minimum 5+ years of experience as an Audiologist
- Strong presentation, planning, organizational, and interpersonal skills
- Proactive, positive, and comfortable working independently and within a team environment
- Ability to prioritize and manage multiple tasks and projects on an ongoing basis
- Strong problem-solving skills with the ability to support technical questions within the functional area
- Professional working proficiency in English required
- Intermediate Microsoft Office skills required
Nice To Haves
- Doctor of Audiology preferred
- Direct sales experience is an asset
- French proficiency is an asset
- SAP and Salesforce knowledge preferred
- Ability to recognize and suggest continuous process improvements
Responsibilities
- Prepare and implement Roger sales tactics, promotions, and strategies to support growth across Western Canada
- Serve as a primary contact for Education and Distributor accounts while maintaining strong customer relationships
- Provide clinician training for Roger, pediatrics, and hearing instruments, including face-to-face trainings and open houses as needed
- Partner with Regional Sales Managers, Audiology, Marketing, and Headquarters on sales tools, messaging, product initiatives, and customer support
- Resolve customer complaints, provide patient troubleshooting support, and share feedback related to product improvements
- Organize and conduct presentations, educational seminars, conventions, launch events, and customer-facing training sessions
Benefits
- Medical, dental and vision coverage
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company paid Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO (or sick and vacation time), floating Diversity Day, & paid holidays
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
- D&I focused: D&I council and employee resource groups
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
