MGR Assistant Sales

SCI Shared ResourcesColumbus, OH
Onsite

About The Position

Responsible for achieving annual pre-need sales volume and margin goals of the sales team, as well as individual sales production. Observes sales representatives during sales meetings and provides timely constructive feedback to motivate pre-need revenue growth. Tracks and trends sales, addresses gaps, and takes initiative to dismiss underperforming sales staff.

Requirements

  • High School diploma or equivalent required
  • Sales Management experience of 1-2 years required
  • Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required
  • Experience giving presentations to consumer audiences or public speaking ability required
  • Administrative skills necessary to manage workforce, administrative transactions, and planning / forecasting responsibilities
  • Ability to present products and service information with compassion and influence to consumers one-on-one or in a group/public setting.
  • Computer literate and proficient with MS Office, Word, Excel, and Power Point
  • Ability to use computerized databases for sales presentations and electronic contracts
  • Valid and current driver’s license with an acceptable driving record is required

Nice To Haves

  • Advanced education strongly preferred for continued career advancement
  • Experience with in-home sales a plus
  • Experience in the Funeral Services Industry strongly desired
  • Experience with Customer Relationship Management (CRM) systems is desired

Responsibilities

  • Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
  • Presents pre-need services and products to consumers and influences the importance of pre-need.
  • Completes electronic sales contracts and closes sales.
  • Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.
  • Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representatives in a timely manner.
  • Builds positive business relationships within the community, non-profit, and civic organizations to build brand presence.
  • Develops and achieves AOR and individual sales goals.
  • Learns how to apply market demographics, share, and growth/decline rates to develop annual sales goals for the sales team.
  • Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving financial budget in both revenue and expense.
  • Approves time cards prior to deadline and initiates personnel change transactions.
  • Coaches revenue generators on techniques, technology, and influential personal style.
  • Provides timely constructive feedback; may recommend re-training.
  • Facilitates answers to sales and commissions questions.
  • Develops a strong, trusting, and reliable team.
  • Understands team members' career aspirations and provides assignments to develop skills and/or close gaps.
  • Constructively addresses issues and provides tangible and appropriate feedback.
  • Applies a proactive and collaborative management style to increase employee engagement and minimize turnover.
  • Monitors training requirements ensuring staff is current.
  • Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
  • Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements.
  • Disciplines staff as necessary.
  • Writes development plans to close behavior or skill gaps.
  • Collaborates with Human Resources throughout discipline, development, and termination processes.
  • Initiates discussions to terminate underperforming staff.
  • Recommends and discusses terminations with Leadership.
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