Sales Lead

KnitWell Group•Staten Island, NY
•Onsite

About The Position

WHBM is built on fashion’s iconic White + Black contrast and inspires independent women through modern yet timeless styles. The company offers opportunities to learn, grow, and build an empowered career. The Sales Lead partners closely with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. The role helps uphold brand standards, shape a positive team culture, and set the tone for team goals through clear direction and support. The Sales Lead models a welcoming, customer-centered environment focused on memorable, personalized experiences and hospitality. This is a regular, part-time position at the Staten Island Mall WHBM store in Staten Island, New York. The stated pay range is $18.00–$22.50 per hour. Benefits may depend on employment type, role, and eligibility requirements.

Requirements

  • At least 18 years old.
  • Ability to develop strong customer and peer relationships.
  • Team-player mindset with a high level of ownership and initiative.
  • Flexible availability, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

  • Passion for the brand, fashion, and empowering confidence.
  • Two years of retail management experience preferred.

Responsibilities

  • Assist the store leadership team with general store operations, including opening and closing responsibilities.
  • Share brand priorities, initiatives, and messages with store teams.
  • Lead by example on the sales floor, share product knowledge, and use an omni-channel approach.
  • Coach and encourage the team to stay on track with performance goals.
  • Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
  • Stay knowledgeable about current sales, promotions, and store policies.
  • Support associate development, provide coaching feedback, and assist with scheduling when needed.
  • Share ideas and insights with the store leadership team.
  • Contribute to a positive work environment through teamwork with peers and leaders.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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