Sales Lead (Full-Time) @ South Carolina Aquarium

Event Network•Charleston, SC

1d•Onsite

About The Position

This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position.

Requirements

Must frequently lift and/or move up to 40 pounds.

Responsibilities

Holds self accountable to all e|n standards of performance and behavior.
Resolves guest service issues in partnership with Store Director.
Responsible for leading the Sales Team to ensure optimal guest service.
Performs all opening and closing operations.
Builds strong relationships with team members to align and support execution of business results.
Actively pursues opportunities to promote self development.
Creates a learning environment by modeling e|n core values.
Fosters Partner team member relationships to support business initiatives and growth.
Complies with company personnel policies.
Assists the team to achieve store location’s sales, per cap and purchase with purchase goals.
Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
Consistently looks for methods to maximize store sales.
Accountable for accurate cash handling with the registers.
Ensures completion and accuracy of all register transactions.
Works assigned schedule.
Accountable for completing product, operations and merchandise presentation training.
Responsible for executing and maintaining all visual presentation directives as communicated by Store Director and SSC initiatives.
Participates in all e|n initiatives and ensures sustainability.
Responds and reacts to all communication in a timely manner.
Performs daily tasks such as cleaning, store recovery, and merchandise placement.
Accountable for all Loss Prevention procedures and requirements.
Accountable to consistently demonstrate e|n Cares.
Responsible for optimal guest service of all team members.
Required to maintain full knowledge of the venue’s building and its programs.
Ensures a clean, organized and safe environment for guests to shop in.
Follows e|n and Partner dress code guidelines.
Participates in regional philanthropic activities.