Vans: Sales Lead - Briarwood Mall

VF Corporation•Ann Arbor, MI

About The Position

The Sales Lead at Vans supports the store leadership team in achieving strong customer engagement and sales results. This person models the brand, provides sales-related feedback, and coaches associate performance while helping create an environment that celebrates individuality and authenticity. The role includes delivering personalized customer service, supporting sales goals, and helping maintain an inclusive, consumer-centric store environment. The Sales Lead may occasionally assume responsibility for the store when another manager is absent, including covering breaks or meal periods or opening the store without a supervisor or manager.

Requirements

  • Proven ability to drive results through store teams and exceed sales and profit goals.
  • Proven ability to drive results through team coaching and operational excellence.
  • Skill in coaching, motivating, and building high-performing, diverse teams.
  • Strong verbal and written communication skills, with the ability to influence across all levels.
  • Solution-oriented and flexible in a fast-paced, dynamic retail environment.
  • Ability to work independently, manage shifting priorities, and meet business expectations.
  • Comfort using word processing, spreadsheets, and retail software tools.
  • Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

  • One year of related professional retail experience is preferred but not required.
  • High school diploma or equivalent is preferred; hands-on experience and demonstrated achievements are valued.

Responsibilities

  • Deliver personalized customer engagement through genuine interactions.
  • Assist in achieving store sales goals by monitoring sales progress and results against key targets.
  • Promote a consumer-centric mindset and inclusive store environment, modeling effective selling behaviors.
  • Provide feedback, coaching, and supervision to associates.
  • Occasionally assume store responsibility when another manager is absent, including covering breaks or meal periods and opening the store without a supervisor or manager.
  • Provide a high level of customer service through regular interactions with consumers in the store.
  • Provide actionable feedback to store associates.
  • Follow policies, procedures, and practices aligned with company directives.
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