Sales Lead

Cole Haan • Oxon Hill, MD

15d • Onsite

About The Position

The Sales Lead supports the direction of in-store activities to achieve sales and profitability targets and promote long-term business growth in accordance with company philosophy, policies, and procedures. The role supports implementation of the store’s strategic direction and completion of objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

The Sales Lead contributes to financial results by driving sales and key KPI goals, responsibly managing store expenses, and coaching staff. The role helps develop a positive, capable team; delivers extraordinary customer service through the store team; supports company visual merchandising standards; and helps ensure operational consistency, including loss prevention, health, safety, and compliance with company policies and procedures.

This is a part-time retail position. The schedule may include nights, weekends, and holidays based on business needs. The role involves store opening and closing functions, including holding store keys, and may include physical tasks such as standing for extended periods, climbing a ladder, and occasionally lifting, pushing, or pulling up to 25–50 pounds.

Requirements

• Related field experience preferred; no minimum years of experience stated.
• Must be at least 16 years of age.
• Availability and ability to work a flexible schedule that may include nights, weekends, and holidays based on business needs.
• Independent work ethic, time management skills, and personal accountability.
• Knowledge of driving sales, customer service, merchandising, inventory control, and loss prevention.
• Demonstrated ability to lead a team and coordinate operational tasks.
• Ability to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment.
• Knowledge of coaching and training.
• Demonstrated ability to support a team-oriented environment.
• Ability to communicate effectively in verbal and written English.
• Computer skills, including POS systems and Microsoft Office.
• Ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods, including repetitive use of upper extremities.
• Ability to lift, push, and pull up to 25–50 pounds occasionally.
• Ability to participate regularly in store opening and closing functions and hold store keys.

Nice To Haves

• Related field experience preferred.

Responsibilities

• Drive financial growth by achieving sales and key KPI goals.
• Assist in controlling store expenses through responsible management of payroll, supplies, and facilities.
• Coach staff to exceed individual and store goals.
• Support and maintain a positive store environment by leading and developing a quality store team.
• Assist with training and development and urgently partner on performance issues.
• Deliver extraordinary customer service through the store team.
• Support and maintain visual merchandising standards consistent with company expectations.
• Achieve operational objectives related to loss prevention, health, and safety.
• Support the team in ensuring compliance with company policies and procedures.
• Coordinate team members to accomplish operational tasks, including receiving shipments and maintaining store cleanliness, and participate in those tasks when additional support is needed.
• Regularly participate in store opening and closing functions; hold store keys.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed