Sales Lead - Salvation Army San Francisco -Full Time

The Salvation Army Southern California•San Francisco, CA

9d•Onsite

About The Position

The Salvation Army is seeking a full-time Sales Lead for their San Francisco Main Thrift Store. This role is benefit-eligible and pays $21.00 per hour. The primary objective is to provide customers with an excellent selection, exceptional service, and well-organized stores to support The Salvation Army's mission of preaching the Gospel and meeting human needs without discrimination. The Sales Lead is accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. Additionally, this role involves creating a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) by collaborating with program staff and implementing effective Work Therapy Assignments (WTA) to guide their improvement.

Requirements

High School Diploma or equivalent.
Minimum of one-year previous retail experience.
Must pass background check, which will include Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, store employees, customers and donors.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Takes an active role and partners with the Store Manager in daily store operations, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards), and donations.
Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager.
Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability.
Schedules Store Employees to ensure appropriate coverage and coordinates daily team meetings in the absence of the Store Manager and Assistant Manager.
Provides coaching, training, and development to Store Employees and is responsible for processing paperwork related to Time and Attendance compliance.
Ensures high levels of Customer and Donor satisfaction through excellent service and develops strategies to improve service and maximize the customer experience.
Supports the Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.
Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store.
Responsible for the protection and security of store currency, inventory, and property in the absence of the Store Manager and Assistant Manager.
Ensures building is secured during non-operating hours with alarm system arming and alert protocol.
Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately.
Assists Store Manager and Assistant Manager with conducting and recording mandatory Weekly Store Meetings.
May transfer or be relocated to other stores based on business needs.
Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.