Sales Lead, Part-Time - Nashville (12 South)

Faherty Brand•Nashville, TN

8d•$22 - $25•Onsite

About The Position

This role is for a natural leader who enjoys engaging with others and building dynamic teams. The ideal candidate is resourceful, not afraid of hard work, and possesses an entrepreneurial spirit to solve problems. They should have a positive attitude, a strong work ethic, and a desire to continuously improve. The Sales Lead will be responsible for providing a best-in-class customer service experience, acting as a product expert in sustainable fashion, and driving customer acquisition and loyalty. They will also assist in coaching the team, bringing new ideas to the table, and supporting the key areas of a retail store: People, Sales, Visual Merchandising, and Operations. This role requires ownership and the ability to step in for other leadership team members as needed.

Requirements

Multiple years of leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
Strong communication skills with the ability to effectively communicate across a multitude of channels.
Demonstrated ability to assist a leadership team with coaching and development.
Proven track record of personal success within a retail business, reflected in consistently outpacing individual and team sales and performance goals.
Passionate about contributing to brand with purpose and demonstrating advocacy through business.

Responsibilities

Provide a best-in-class customer service experience through storytelling and authentic engagement.
Be the expert in sustainable fashion and set the standard for product knowledge and personal style for the team.
Drive customer acquisition and loyalty by capturing customer information and creating/updating profiles.
Style and "wardrobe" each customer, maintaining relationships through outreach and personalized follow-up.
Provide timely and relevant feedback and support in coaching in the moment in the absence of Store/Assistant Store Leaders.
Bring ideas to the table to improve processes and performance.
Support fluid communication, training, and feedback within the team.
Lead and execute company directives and standards through action, planning, and delegation within their division of responsibility.
Support and uphold the four key areas of a retail store: People, Sales, Visual Merchandising, and Operations.
Embrace role ownership and be ready to step in for anyone on the leadership team as needed.