Kipling: Sales Lead - Citadel

Kipling•Commerce, CA

2d•$21 - $29•Onsite

About The Position

At Kipling, we put our people first. We always have and we always will. It is ingrained in our DNA. Good people bring out the good in people, and good people are the foundation of this brand. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of people who believe in new experiences, living a life of positivity, and discovering our own way, Kipling just may be the place for you. To learn more about our values and our culture, visit Kipling Careers or www.kipling-usa.com. A day in the life of a Supervisor at Kipling looks a little like this. As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service. Let’s break down that day-in-the-life a bit more.

Requirements

1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
Proven ability to drive results through store teams and exceed sales and profit goals.
Skilled in coaching, motivating, and building high-performing, diverse teams.
Strong verbal and written communication skills with the ability to influence across all levels.
Solution-oriented and flexible in a fast-paced, dynamic retail environment.
Capable of working independently, managing shifting priorities, and meeting business expectations.
Comfortable using word processing, spreadsheets, and retail software tools.
Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

A High School Diploma or equivalent is preferred

Responsibilities

Deliver a high level of personalized customer engagement through genuine interactions.
Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
Assist in training and onboarding new team members; provide ongoing feedback and support.
Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
Support inventory integrity through proper shipping, receiving, and loss prevention practices.
Promote community engagement by participating in local initiatives and events.
Uphold company policies, safety standards, and operational procedures.
Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.