Sales Lead

Jockey International, Inc.•Monroe, OH

12d•Onsite

About The Position

Jockey is seeking an energetic Sales Lead (Key Holder) for its Cincinnati, Ohio location. The Sales Lead provides excellent customer service according to Jockey’s service principles, helps achieve store goals and maximize sales, and assists management with opening and closing the store. The role may act as Manager on Duty when store management is absent. The position supports store-level sales, profitability, merchandising, team coaching, recruiting, and adherence to company policies. It involves sales-floor and stockroom work, including moving merchandise and using cleaning chemicals. Jockey describes its culture as grounded in hard work, mutual respect, quality, and service. The company also notes that its nonprofit Jockey Being Family organization supports adoptive families.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent interpersonal and verbal communication skills.

Nice To Haves

One year of management experience.
Three years of retail or customer service experience, with a demonstrated passion for exceptional guest service and sales.

Responsibilities

Demonstrate behavior that reflects Jockey’s core values and culture.
Build positive relationships with coworkers and guests and contribute to productivity, inclusiveness, and satisfaction goals.
Provide feedback, coaching, and direction to the store team.
Greet guests warmly and sincerely, share current promotional messages, and use suggestive selling.
Engage guests to identify their needs and use product knowledge to offer solutions.
Promote company programs, including Rewards participation and the satisfaction guarantee.
Promote awareness of and excitement about Jockey Rewards membership.
Help drive store-level sales, goals, and profitability.
Perform sales and register transactions, including ringing purchases, processing cash or credit payments, and counting money.
Act as Manager on Duty when store management is absent, including opening and closing the store according to company policies.
Assist with product merchandising, including stocking, markdowns, and visuals, in line with established visual standards.
Protect the security of cash, inventory, and other company assets according to policies and procedures.
Ensure adherence to Jockey policies and procedures.
Maintain a safe and clean work environment.
Support hiring and recruiting efforts.
Perform other duties as assigned.