Part Time Sales Lead - Woodburn Outlet

Build-A-Bear Workshop•Woodburn, OR

23h•Onsite

About The Position

The Sales Lead is a role model Bear Builder who takes on additional responsibilities as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead provides direction to Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not designated as Floor Leader on Duty, the Sales Lead works as a Bear Builder. Performance is measured by support for store financial goals and compliance with company policies, procedures, and standards. Evaluation factors include decision-making and execution, creating an Experience First culture for Guests and associates, achieving assigned goals, consistently executing operational standards, and stakeholder feedback. Supervisors may assign additional functions and requirements as appropriate.

Requirements

High school diploma or GED equivalent.
Availability to work 15–25 hours per week.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
Ability to sit, stand, and move around for the duration of a shift.
Ability to lift more than 25 pounds.
Strong judgment, initiative, and self-direction; ability to remain calm in challenging circumstances and exercise good judgment in ambiguous situations.
Ability to connect with and inspire others, enjoy meeting and interacting with new people, and maintain a helpful attitude.
Desire to develop, train, and support others’ success.
Ability to thrive in an Experience First environment and in a dynamic, changing environment.

Nice To Haves

Build-A-Bear store associate experience.
Associate’s degree or higher in business, management, or a related field.

Responsibilities

As Floor Leader on Duty, model exceptional Guest service and help ensure memorable experiences.
Guide, support, and direct associates to maintain smooth store operations and achieve sales goals.
Model Experience First behaviors.
Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
As a Bear Builder, actively engage with Guests using Experience First Make Behaviors to provide exceptional service.
Create a warm, inclusive atmosphere and positive interactions so Guests leave satisfied with their experience.
Meet brand standards and guidelines to uphold operational excellence and provide a seamless, cohesive Guest experience.
Demonstrate team commitment by being dependable, engaged, and helpful.
Support store financial goals and compliance with company policies, procedures, and standards.
Execute assigned goals and operational standards, and demonstrate sound decision-making and judgment.