About The Position

The Sales Lead provides timely, optimal guest service and assists the Store Director and Assistant Store Director in leading team members. This entry-level supervisor role also handles higher-level transactions, including cash and safe balancing. The Sales Lead supports team performance, store sales goals, daily operations, merchandise presentation, loss prevention, and a clean, organized, and safe shopping environment. The role requires knowledge of the venue’s building and programs, adherence to company and partner policies, and participation in company initiatives and regional philanthropic activities.

Requirements

  • Ability to provide timely, optimal guest service.
  • Ability to lead team members and support store operations.
  • Ability to handle cash accurately and complete register transactions.
  • Ability to frequently stand, walk, and use hands to finger, handle, or feel.
  • Ability to occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Ability to frequently lift and/or move up to 40 pounds.

Responsibilities

  • Hold oneself accountable to Event Network standards of performance and behavior.
  • Resolve guest service issues in partnership with the Store Director.
  • Lead the Sales Team to provide optimal guest service.
  • Perform all opening and closing operations.
  • Build strong relationships with team members to support business results.
  • Pursue opportunities for self-development and model company core values to create a learning environment.
  • Foster partner team member relationships to support business initiatives and growth.
  • Comply with company personnel policies.
  • Assist the Store Director and team in achieving location sales, per-capita, and purchase-with-purchase goals.
  • Achieve personal purchase-with-purchase sales goals and other sales expectations assigned by store leadership.
  • Support the Store Director in coaching team members to achieve sales goals and expectations.
  • Look for methods to maximize store sales.
  • Handle cash accurately and ensure register transactions are completed accurately.
  • Work the assigned schedule.
  • Complete product, operations, and merchandise presentation training.
  • Execute and maintain visual presentation directives from the Store Director and SSC initiatives.
  • Participate in company initiatives and support sustainability.
  • Respond to communications in a timely manner.
  • Perform daily tasks such as cleaning, store recovery, and merchandise placement.
  • Follow loss-prevention procedures and requirements.
  • Demonstrate e|n Cares and support optimal guest service by all team members.
  • Maintain full knowledge of the venue’s building and programs.
  • Maintain a clean, organized, and safe shopping environment.
  • Follow company and partner dress code guidelines.
  • Participate in regional philanthropic activities.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service