Sales Lead

Knitwell Group•San Juan, PR
•Onsite

About The Position

The Sales Lead partners closely with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. The role helps uphold brand standards and foster a positive team culture, providing direction and support to help the team achieve its goals. As a role model, the Sales Lead helps create a welcoming, customer-centered environment and memorable, personalized experiences that reflect the company’s hospitality culture. The position supports store operations and associate development while contributing to sales-floor execution, customer relationships, and a collaborative workplace. It is a regular, part-time position at Store 3073-Plaza Las Américas-WHBM in San Juan, Puerto Rico.

Requirements

  • Must be at least 18 years old.
  • Ability to develop strong customer and peer relationships.
  • Team-player mindset with a high level of ownership and initiative.
  • Flexible availability, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

  • Passion for the brand, fashion, and empowering confidence.
  • Two years of retail management experience preferred.

Responsibilities

  • Assist the store leadership team with general store operations, including opening and closing responsibilities.
  • Share brand priorities, initiatives, and messages with store teams.
  • Lead by example on the sales floor, sharing product knowledge and using an omni-channel approach.
  • Coach and encourage the team to stay on track with performance goals.
  • Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
  • Stay knowledgeable about current sales, promotions, and store policies.
  • Support associate development, provide coaching feedback, and assist with scheduling when needed.
  • Share ideas and insights with the store leadership team.
  • Contribute to a positive work environment through teamwork with peers and leaders.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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