Part-Time Sales Lead - Famous Footwear

Caleres•Watertown, NY
•$16 - $21•Onsite

About The Position

The Sales Lead at Famous Footwear helps create a welcoming store environment and engaging customer experiences while supporting the store team and driving sales. The role includes coaching teammates on customer connection and selling behaviors, taking accountability for sales goals, and helping maintain store operations, including pricing, inventory, opening and closing, cleanliness, organization, and product presentation. The Sales Lead follows company policies, uses available resources to complete tasks, promotes an inclusive and supportive team culture, and helps customers find styles and shoes that meet their needs. The position may involve other responsibilities as needed to meet business needs. It requires a flexible schedule that may include holidays, nights, weekends, and extended hours, as well as frequent movement and lifting in the store environment.

Requirements

  • High school diploma or GED.
  • Proficient working knowledge of general retail practices and procedures.
  • Some retail store management experience, or relevant management experience in lieu.
  • Previous experience working on a team and motivating others to accomplish a goal.
  • Ability to manage multiple tasks and communicate direction set by the store manager.
  • Demonstrated ability to mentor and train associates on selling and operational processes.
  • Basic computer skills.
  • Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Help create a welcoming environment and foster a supportive, caring, and collaborative store culture.
  • Encourage teammates and provide coaching on selling behaviors and customer connection.
  • Drive sales and take accountability for individual goals and their contribution to store performance.
  • Support retail operations, including pricing, inventory, opening and closing, and keeping the store clean, organized, and easy to shop.
  • Follow company policies and use fellow associates and available resources to complete tasks.
  • Promote an inclusive environment where associates feel valued and respected.
  • Provide attentive customer service and recommend shoes and styles suited to customers’ needs.
  • Mentor and train associates on selling and operational processes.
  • Perform other responsibilities as needed to meet business needs.

Benefits

  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Access to earned pay through Dayforce Wallet without fees.
  • Ability to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • 24/7 Employee Assistance Programs with emotional support, work-life solutions, legal guidance, financial resources, and more.
  • PTO, health, and retirement benefits for eligible full-time associates.
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