Sales Lead Fox River Mall, Appleton, WI
About The Position
As a Sales Lead at Soma, you partner closely with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. You help uphold brand standards, foster a positive team culture, and provide clear direction and support to help the team achieve its goals. You model a welcoming, customer-centered environment and create memorable, personalized experiences that reflect Soma’s culture of hospitality. The role supports general store operations, including opening and closing, and helps communicate brand priorities and initiatives to store teams. On the sales floor, you share product knowledge and use an omni-channel approach. You coach and encourage associates, support associate development, and assist with scheduling when needed. Operational activities include cash handling, scheduling, inventory management, and merchandise replenishment. You also stay informed about current sales, promotions, and store policies, share ideas with store leaders, and contribute to a collaborative work environment.
Requirements
- Must be at least 18 years old.
- Ability to develop strong customer and peer relationships.
- Team-player mindset with a high level of ownership and initiative.
- Flexible availability, including nights, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.
Nice To Haves
- Passion for the Soma brand, fashion, and empowering confidence.
- Two years of retail management experience preferred.
Responsibilities
- Assist the store leadership team with general store operations, including opening and closing responsibilities.
- Share brand priorities, initiatives, and messages with store teams.
- Lead by example on the sales floor by sharing product knowledge and using an omni-channel approach.
- Coach and encourage the team to stay on track with performance goals.
- Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
- Stay knowledgeable about current sales, promotions, and store policies.
- Support associate development, provide coaching feedback, and assist with scheduling when needed.
- Share ideas and insights with the store leadership team.
- Contribute to a positive work environment through teamwork with peers and leaders.
- Create welcoming, customer-centered experiences that are memorable and personalized.
Benefits
- Optional medical, dental, and vision insurance.
- 401(k) plan.
- Merchandise discounts and eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across the company’s brands.
- Community impact through philanthropic partnerships.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
