Sales Associate, Fox River Mall

KnitWell Group•Appleton, WI
•Onsite

About The Position

WHBM is seeking a Sales Associate to help create a welcoming, customer-centered store environment grounded in hospitality. The role involves building genuine customer connections, sharing product knowledge, and delivering personalized service while contributing to store performance and a positive team culture. The position is regular and part-time at the Fox River Mall store in Appleton, Wisconsin.

Requirements

  • Passion for the brand, fashion, and empowering confidence.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with a high level of ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong interpersonal and communication skills.
  • Must be at least 16 years old in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; must be at least 18 years old in all other states.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Deliver a customer-centered experience that reflects the company’s culture of hospitality.
  • Initiate authentic conversations with customers to understand their needs and provide personalized service.
  • Use available tools to create a seamless omnichannel experience.
  • Educate customers about the benefits of brand loyalty programs.
  • Contribute to store performance by staying accountable to personal goals.
  • Assist store leaders with merchandising, inventory replenishment, and store organization.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Promote a positive work environment through teamwork and collaboration.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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