Sales Associate, Fox River Mall

Knitwell Group•Appleton, WI
•Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement that contributes to the achievement of company goals. Associates create a warm and welcoming environment, communicate effectively, represent the brand through fashion and product knowledge, and seamlessly integrate the OMNI experience. This is a regular, part-time position at the Fox River Mall store in Appleton, Wisconsin.

Requirements

  • Strong written and verbal communication skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Ability to frequently adjust or move store fixtures, garment racks, mannequins, shipment boxes, or merchandise weighing up to 25 pounds in all directions, and occasionally move items weighing up to 50 pounds with assistance as available.
  • Ability to frequently retrieve merchandise displayed or stored above shoulder level, which may involve climbing a ladder up to 12 feet.
  • Ability to occasionally replace overhead lightbulbs, signs, and similar items using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience, with a demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Identify customer needs and wants through intentional, curious, and confident conversations.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share and represent current products, fit, and fashion trends to wardrobe and inspire customers and build trust.
  • Support operational areas as needed.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures, as well as applicable local, state, and federal employment laws.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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