Sales Lead, Tanger Outlets Sevierville

KnitWell Group•Sevierville, TN
•Onsite

About The Position

As a Sales Lead, you are a key team member who supports and models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, directly influencing both customer and associate experiences. You collaborate with the Store Manager to learn store functions and are prepared to step into the manager role when needed. The role includes representing the brand, supporting onboarding and team development, fostering an inclusive store environment, and maintaining high visual and operational standards with a customer-first focus. You use tools and technology to support a customer-focused, profitable business and provide customers with a seamless omnichannel shopping experience. This is a regular, part-time position at the Ann Taylor store in Tanger Outlets Sevierville, Sevierville, Tennessee. The Company is an equal opportunity employer and provides reasonable accommodations for qualified applicants and employees, subject to undue hardship.

Requirements

  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoy communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to take initiative and make thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience (preferred).
  • Management experience (preferred).

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
  • Step into the manager role when needed.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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