Sales Lead, Tanger Outlets Sevierville
About The Position
As a Sales Lead, you support and model excellent customer experiences while providing guidance and support to associates. You help deliver personalized customer experiences and have a direct impact on both customer and associate experiences. In collaboration with the Store Manager, you become an expert on store functions and are prepared to step in as manager when needed. The role includes representing the brand, supporting associate onboarding and development, fostering an inclusive store environment, and upholding visual and operational standards with a customer-first focus. You use tools and technology to support a customer-focused, profitable business and provide customers with a seamless omnichannel shopping experience. You also coach associates in the moment, share ideas, build productive team relationships, and help ensure assignments are organized and prioritized.
Requirements
- Ability to operate a point-of-sale system.
- Technology proficiency.
- Enjoys communicating and coaching.
- Flexible availability, including evenings, weekends, and holidays.
- Takes initiative in making thoughtful decisions.
- Ability to organize, delegate, and prioritize assignments.
Nice To Haves
- Six months of retail sales experience (preferred).
- Management experience (preferred).
Responsibilities
- Represent the brand and model personalized customer experience behaviors.
- Assist store leaders with onboarding and developing an effective, highly engaged team.
- Support an inclusive store environment where associates feel welcome and engaged.
- Uphold visual and operational standards while maintaining a focus on the customer.
- Use tools to encourage a customer-focused team environment and profitable business.
- Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
- Build productive relationships by sharing ideas and supporting the team.
- Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
- Step into the manager role when needed.
- Organize, delegate, and prioritize assignments to meet deadlines.
Benefits
- 401(k) plan.
- Merchandise discounts and eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across the company's brands.
- Community impact through philanthropic partnerships.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
