Seasonal Sales Lead-UGG

Deckers Brands•Pleasant Prairie, WI

4d•Onsite

About The Position

At UGG, a division of Deckers Brands, employees bring the UGG brand to life through customer interactions and personalized shopping experiences. Sales Leads help create a positive customer experience, stay informed about products, promotions, and marketing initiatives, and share the company’s sustainability initiatives and social and ethical commitments. They work with the store team to achieve business goals. Sales Leads provide courteous, accurate service throughout the shopping experience, model the Service Training Program, communicate return policies, and represent the store and brand positively. They also perform operational duties, including operating the cash register, handling money, checking inventory, stocking and merchandising products, and maintaining clean, organized stock and employee areas. They promote safety, follow theft-response policies, recognize team members’ performance, and help maintain a respectful workplace. The role requires flexibility in schedule and hours to meet business needs and the physical ability to stand for extended periods. The posting describes this as a seasonal position.

Requirements

High school diploma.
Excellent verbal and written communication skills and the ability to convey the Deckers Brands Vision and Mission to team members and customers.
Highly motivated team player and self-starter.
Excellent team-building skills.
Ability to multitask in a fast-paced environment.
Flexibility of schedule and hours to meet business needs.
Physical ability to stand for extended periods.
Proficiency in Microsoft Office tools and applications.
Valid driver’s license.

Nice To Haves

Two years of retail store experience preferred.

Responsibilities

Create personalized shopping experiences that encourage brand loyalty.
Model the Service Training Program and greet customers promptly and courteously.
Address customer questions accurately and provide exceptional service, including communicating the return policy.
Maintain a positive, cheerful attitude with customers and team members and promote the store and brand image, including following the dress code.
Make oneself available to in-store customers and customers who call by phone.
Operate the cash register and handle money accurately.
Check inventory daily and ensure products are stocked and available.
Merchandise products in accordance with Visual Merchandising standards.
Keep the back-stock and employee break areas clean and organized, including daily vacuuming, sweeping, and dusting.
Practice safety-consciousness and respond to theft in accordance with company policies.
Promote a positive work environment by recognizing outstanding team performance and maintaining a respectful workplace.
Stay current on products, promotions, marketing initiatives, trends, and styles; share brand and product knowledge with customers and team members.
Communicate the brand’s sustainability initiatives and social and ethical commitments to customers.
Cooperate with the team to achieve business goals.