Sales Lead-LOFT

KnitWell Group • Pittsburgh, PA

6d • Onsite

About The Position

As a Sales Lead at LOFT, you support and model excellent customer experiences, focusing on personalized service and guidance for associates. You have a direct impact on both customer and associate experiences. You collaborate with the Store Manager to learn store functions and are prepared to step in as manager when needed. The role includes representing the brand, supporting associate onboarding and development, fostering an inclusive store environment, maintaining visual and operational standards, and helping drive a customer-focused and profitable business. You provide in-the-moment feedback and coaching, build productive relationships with the team, and use company technology and available tools to keep informed about priorities and promotions and deliver a seamless omnichannel shopping experience.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoy communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Take initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience (preferred).
• Management experience (preferred).

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed