Sales Lead-LOFT

Knitwell Group • Pittsburgh, PA

1d • Onsite

About The Position

As a Sales Lead at LOFT, you are a key team member who supports and models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, directly influencing both the customer and associate experience. You collaborate with the Store Manager to learn store functions and be prepared to step in as manager when needed.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions, and provide customers with a seamless omnichannel shopping experience using available tools.
• Step into the manager role when needed.

Benefits

• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed