Sales Lead/Part Time Manager

Knitwell Group•Winston-Salem, NC
•Onsite

About The Position

LOFT is seeking a Sales Lead to support excellent customer experiences and provide guidance to associates. The Sales Lead represents the brand, delivers personalized customer experiences, and works with the Store Manager to learn store functions and step into the manager role when needed. This role is part-time and requires availability for up to 29 hours per week, including weekends and some holidays.

Requirements

  • 1 year of retail sales experience.
  • 1 year of management experience.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to support a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
  • Collaborate with the Store Manager to learn store functions and step into the manager role when needed.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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