Sales Lead

QVC•West Chester, OH

2d•Onsite

About The Position

The Sales Lead at Ballard Designs will help deliver an inspiring shopping experience in which guests feel empowered to customize their spaces. The role promotes the Ballard Designs brand during guest interactions and leads associates in exemplifying brand values, standards, and experiences. The Sales Lead guides company programs, increases sales, and helps the store exceed expectations. This is an onsite role in West Chester, Ohio, reporting to the Store Leader. Relocation assistance is not available. Store hours are Monday through Saturday, 10 a.m. to 6 p.m., and Sunday, noon to 6 p.m.

Requirements

At least 3 years of experience in the specialty retail industry; the posting notes that this experience is not required.
Availability to work a flexible schedule, including evenings, weekends, and holidays for floor-set execution.
Ability to lift and mobilize items weighing up to 50 pounds.
Proficiency with Microsoft Word, Excel (including maintaining complex spreadsheets), Outlook, and point-of-sale systems.
Ability to meet additional physical requirements, which may include climbing ladders.

Responsibilities

Provide exceptional guest service and lead a team of service-minded associates in delivering the guest experience.
Coach team members on product knowledge and equip them to meet guest needs.
Partner with the Sales Lead-Visual Merchandising on product and assortment needs to keep the store visually compelling.
Perform store opening, closing, and banking activities.