Part Time Sales Lead Silver Spring

KnitWell Group•Silver Spring, MD
•Onsite

About The Position

As a Sales Lead at LOFT, you are a key team member who supports and models excellent customer experiences. You focus on delivering personalized service and guiding and supporting associates, with a direct impact on both customer and associate experiences. You collaborate with the Store Manager to become an expert in store functions and are prepared to step into the manager role when needed. The role includes representing the brand, supporting associate onboarding and development, fostering an inclusive store environment, and maintaining high visual and operational standards with a customer-first focus. You help drive a customer-focused and profitable business, coach associates in the moment, build productive team relationships, and use technology to stay current on company priorities and promotions and deliver a seamless omnichannel shopping experience. This is a regular, part-time position at the Downtown Silver Spring store in Silver Spring, Maryland. The listed pay range is $19.00–$23.75 per hour. Benefits availability depends on employment type, role, and eligibility requirements.

Requirements

  • Six months of retail sales experience (preferred).
  • Management experience (preferred).
  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience.
  • Management experience.

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
  • Step into the manager role when needed.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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