Part Time Second Shift Concierge | Silver Spring MD

Planned Companies•Silver Spring, MD

About The Position

Planned Lifestyle Services is hiring a motivated, courteous, and knowledgeable Concierge to welcome tenants, guests, and vendors and help provide a positive experience at the property. The role includes offering individualized services based on tenants’ personalities, lifestyles, needs, and expectations, as well as helping maintain a welcoming and orderly lobby. This is a part-time position in Silver Spring, Maryland, scheduled Tuesday through Saturday from 3 p.m. to 7 p.m. The pay rate is $19.50.

Requirements

  • At least 3 years of customer service experience.
  • A desire and passion to provide a warm and welcoming greeting to everyone.
  • Excellent written and verbal communication skills.
  • Basic computer skills.
  • Knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured demeanor.
  • Ability to multitask and manage time effectively.
  • Ability to lift up to 50 pounds when needed.

Responsibilities

  • Greet, announce, and direct tenants, guests, and vendors entering the building.
  • Develop and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Plan and organize on-site events.
  • Provide directions and referrals and help tenants access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
  • Document, secure, and track mail, deliveries, and vendor services in designated areas.
  • Answer telephones and monitor the lobby.
  • Maintain and control keys and access cards.

Benefits

  • Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
  • All employees, including part-time employees, may participate in the company’s 401(k) plan, which includes an employer match.
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