Sales Lead Water Tower Place
About The Position
WHBM, built on the fashion contrast of white and black, inspires independent women through modern, timeless styles. The Sales Lead partners with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. The role helps uphold brand standards, foster a positive team culture, and direct and support the team in achieving its goals. The Sales Lead models a welcoming, customer-centered environment and creates memorable, personalized experiences rooted in hospitality. This position supports store operations and team development, including opening and closing, sales-floor leadership, coaching, cash handling, scheduling, inventory management, and merchandise replenishment. It is a regular part-time role at the Water Tower Place store in Chicago, Illinois.
Requirements
- Must be at least 18 years old.
- Ability to develop strong customer and peer relationships.
- Team-player mindset with a high level of ownership and initiative.
- Flexible availability, including nights, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.
Nice To Haves
- Passion for the brand, fashion, and empowering confidence.
- Two years of retail management experience preferred.
Responsibilities
- Assist the store leadership team with general store operations, including opening and closing responsibilities.
- Share brand priorities, initiatives, and messages with store teams.
- Lead by example on the sales floor, share product knowledge, and use an omni-channel approach.
- Coach and encourage the team to stay on track with performance goals.
- Execute operational activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
- Stay knowledgeable about current sales, promotions, and store policies.
- Support associate development, provide coaching feedback, and assist with scheduling when needed.
- Share ideas and insights with the store leadership team.
- Contribute to a positive work environment through teamwork with peers and leaders.
- Create welcoming, customer-centered experiences that go beyond the transaction.
Benefits
- Optional medical, dental, and vision insurance, subject to eligibility.
- 401(k) plan.
- Merchandise discounts and eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across the company’s brands.
- Community impact through philanthropic partnerships.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
