Vans: Part-Time Sales Lead, Castlerock, CO

Vans•Castle Rock, CO

2d•$18 - $24•Onsite

About The Position

Vans is about a state of mind. Thinking differently. Embracing creative self-expression. Authenticity and progression. Choosing your own line on your board and in your life. Vans holds 50 years of youth culture connectivity, Vans continues to advance its roots in action sports while recognizing the global 'Off the Wall' connection between the brand and art, music and street culture enthusiasts. Today, the Vans brand evolution continues- from its foundation as an original skateboarding company since '66, to a leading action sports brand, to defining its anthem of living 'Off the Wall' as youth culture. From its birthplace on the West Coast, Vans has grown beyond a shoe. It's a global movement- reaching from Barcelona to Beijing, Sao Paulo to Sydney, Orange County to New York. Vans goes to market through its network of deeply rooted wholesale partners and its direct-to-consumer platform with more than 450 owned retail stores worldwide. Given this amazing platform to connect with consumers, we're constantly looking for better and more creative ways to amplify the brand's in-store presence. And equally strong is the Vans' extraordinary e-commerce and social media presence, inclusive of its digital video platform, OffTheWall.tv. Through its various online channels, Vans has access to over 14 million brand loyalists at any given time. At Vans, providing consumer-focused product is essential and among perhaps one of the staunchest critics there is - the world's youth - the continued relevance and authenticity of Vans' product, whether performance-based or fashion-forward, must be in the right balance at all times. From weatherizing the head-to-toe collections to enhancing the durability of the performance based footwear, Vans is elevating the level of quality and technology and enabling active consumers everywhere to enjoy Vans through all four seasons. We also believe it's important to deliver more than just great products. Vans supports the action sports lifestyle, youth culture and creative self-expression by promoting the sports, music, art and culture that matter most.

Requirements

High school diploma or equivalent education
Minimum of one year of related experience preferred
Knowledge of a body of standardized rules, procedures, operations, etc. within a specialized or technical field
May include multistep processes which requires a fairly detailed knowledge of the specialized area
Requires extensive on-the-job or previous training and experience
May require formal occupational training or certification
Operative/Technician roles will typically operate more complex machinery/ processes
Problems are known, defined, and readily apparent
Issues may occasionally require some fact finding to solve
Non-routine issues typically escalated to more senior team member or supervisor
Selects best option from a set of defined procedures/solutions using common sense and experience of similar situations
Refers to procedures, technical aids, co-workers, and supervisors
Interacts with a range of individuals both within and outside immediate team to convey basic information
Requires basic written and verbal skills to respond to enquiries usually in a standard format and required to manage interaction in person or remotely (telephone, email)
Interaction is of a day-to-day nature, requiring a professional manner, customer service skills, common courtesy, and tact
Supports the achievement of goals through personal effort in own work area
Impact will be limited, typically to the immediate team although wider impact likely in customer facing roles
Required to achieve daily and weekly tasks under general supervision with work regularly checked
Accountable for delivery of own work activities to agreed timescales and quality
Performance measured against predefined service level requirements or equivalent metric
Aware of costs and/or service level requirements and expectations

Nice To Haves

Associate’s degree preferred

Responsibilities

Assists in maximizing store sales and achieving store sales goals
Monitors sales progress and results against key targets
Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement
Ensures excellence in customer service in the store
Monitors customer feedback and addresses customer concerns
Perform a variety of routine assignments