Sales Lead, Part-Time - Fenton

Faherty Brand•Cary, NC

About The Position

The Sales Lead partners with other members of the leadership team to support timely execution of company directives and standards. Through planning, time management, team development, and delegation, the role helps create an inclusive environment that reflects Faherty Brand values and culture. The Sales Lead provides timely, actionable feedback to support inclusion, compliance, and individual and team performance, and uses business tools and market-specific insight to maximize results across People, Sales, Visual Merchandising, and Operations. The role supports customer-focused selling, guest capture and retention, personalized client outreach, in-store events, store operations and cash procedures, visual standards, and team motivation and development. It helps maintain a positive, organized store environment and collaborates with the leadership team to prepare the store and team for success. Faherty describes itself as a family-run lifestyle and apparel brand founded in 2013. The company emphasizes high-quality, sustainably minded products, lower environmental impact, inclusion, and a collaborative, energetic, and creative work environment.

Requirements

Multiple years of leadership experience in a similar scope, or a proven record of effectiveness and high performance in an internal role for at least six months.
Omnichannel awareness and the ability to help lead a team in providing a seamless customer experience across retail stores and ecommerce platforms.
Comfort with technology and apps, including Google Suites and Microsoft Office.
Strong communication skills across multiple channels.
Demonstrated ability to assist a leadership team with coaching and development.
A proven record of personal success in retail, reflected in consistently exceeding individual and team sales and performance goals.
Passion for contributing to a brand with purpose and demonstrating advocacy through business.
Ability to bend, reach, and stretch for products; lift, carry, and move at least 40 pounds; climb ladders; move around regularly; and stand for extended periods.

Nice To Haves

Leadership experience with high-growth direct-to-consumer retail brands.
Familiarity with industry-related blogs and feeds.

Responsibilities

Create a store environment that embodies the core value of Spreading Good Vibes.
Process in-store sales, returns, and exchanges.
Drive guest capture and retention through personalized client outreach.
Maintain up-to-date client information, requests, and product feedback.
Assist with planning and executing in-store events.
Analyze business metrics and identify opportunities to improve performance.
Use business tools and market-specific insight to drive results.
Manage cash procedures, including opening and closing registers, bank deposits, and change orders.
Use available resources consistently and effectively.
Collaborate with the Leadership Team on monthly supply orders.
Support the monthly store assessment and prepare the store and team for success.
Communicate store successes and opportunities to the Store Leader.
Maintain a neat, clean, and organized sales floor and register area.
Reinforce brand standards through strong visual presentation.
Help support floor moves based on seasonal rollouts.
Partner with the team to keep the floor fully restocked based on sell-through.
Uphold and drive goals while fostering a positive atmosphere.
Champion high standards and recognize individual and team performance.
Communicate effectively and collaborate to build trust.
Provide coaching, feedback, and support for team development.
Be available to work when the store is open, including nights, weekends, and holidays.