Sales Lead, Part-Time - Fenton

Faherty Brand•Cary, NC

About The Position

The Sales Lead partners with other members of the leadership team to support timely follow-through and execution of company directives and standards. Through planning, time management, team development, and delegation, the role helps create an inclusive environment that embodies Faherty Brand values and culture. The Sales Lead provides actionable, in-the-moment feedback to support inclusion, directive compliance, and individual and team performance, and represents the brand positively by using business tools and market-specific insight to maximize results across People, Sales, Visual Merchandising, and Operations. Responsibilities span customer-focused sales, operational excellence, visual standards, and team leadership. The Sales Lead creates a welcoming store environment, processes transactions, supports client relationships and events, analyzes business metrics, manages cash procedures, helps prepare the store for assessments, maintains visual presentation and replenishment, and motivates and develops the team. Faherty is a family-run lifestyle and apparel brand founded in 2013. The company describes itself as purpose-driven and committed to high-quality, sustainably minded products, reducing its environmental impact, and supporting people and organizations working toward positive change. It emphasizes collaboration, inclusion, and a diversity of viewpoints, experiences, and backgrounds.

Requirements

Multiple years of leadership experience in a similar scope; experience with high-growth direct-to-consumer retail brands is preferred.
At least six months of effectiveness and high performance in an internal role as an interchangeable qualification.
Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience across retail stores and ecommerce platforms.
Adeptness with technology and apps, including Google Suites and Microsoft Office.
Strong communication skills across multiple channels.
Demonstrated ability to assist a leadership team with coaching and development.
A record of personal success in retail, reflected in consistently outpacing individual and team sales and performance goals.
Passion for contributing to a purpose-driven brand and demonstrating advocacy through business.
Ability to bend, reach, and stretch for product; lift, carry, and move at least 40 pounds; climb ladders; move around regularly; and stand for extended periods.

Nice To Haves

Experience with high-growth direct-to-consumer retail brands.
Familiarity with industry-related blogs and feeds.

Responsibilities

Partner with the leadership team to support timely follow-through and execution of company directives and standards.
Use planning, time management, team development, and delegation to help create an inclusive environment reflecting Faherty Brand values and culture.
Provide actionable feedback in the moment to support inclusion, directive compliance, and individual and team performance.
Use business tools and market-specific insight to maximize results across People, Sales, Visual Merchandising, and Operations.
Create a store environment embodying the core value of Spreading Good Vibes.
Process in-store sales, returns, and exchanges.
Drive guest capture and retention, including managing personalized client outreach.
Maintain current client information, requests, and product feedback.
Assist with planning and executing in-store events.
Analyze key business metrics to identify opportunities to improve performance and use business tools and market insight to drive results.
Track and account for cash procedures, including opening and closing registers, bank deposits, and change orders.
Use available resources consistently and effectively and collaborate with the leadership team on monthly supply orders.
Support the monthly store assessment and prepare the store and team for success; communicate successes and opportunities to the Store Leader.
Maintain a neat, clean, and organized sales floor and register area; represent and reinforce brand standards through strong visual presentation.
Help support floor moves for seasonal rollouts and partner with the team to keep the floor restocked based on sell-through.
Uphold and drive goals, foster a positive atmosphere, champion high standards, and recognize individual and team performance.
Communicate effectively and collaborate to build trust.
Be available during store business hours, including nights, weekends, and holidays.