Sales Lead (Full-Time) @ South Carolina Aquarium
About The Position
At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve. This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position.
Requirements
- The Sales Lead is considered an entry level supervisor position.
- While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel.
- The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
- The Sales Lead must frequently lift and/or move up to 40 pounds.
Responsibilities
- Holds self accountable to all e|n standards of performance and behavior.
- Resolves guest service issues in partnership with Store Director.
- Responsible for leading the Sales Team to ensure optimal guest service.
- Performs all opening and closing operations.
- Builds strong relationships with team members to align and support execution of business results.
- Actively pursues opportunities to promote self development.
- Creates a learning environment by modeling e|n core values.
- Fosters Partner team member relationships to support business initiatives and growth.
- Complies with company personnel policies.
- Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
- Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
- Consistently looks for methods to maximize store sales.
- Accountable for accurate cash handling with the registers. Ensures completion and accuracy of all register transactions.
- Works assigned schedule.
- Accountable for completing product, operations and merchandise presentation training.
- Responsible for executing and maintaining all visual presentation directives as communicated by Store Director and SSC initiatives.
- Participates in all e|n initiatives and ensures sustainability.
- Responds and reacts to all communication in a timely manner.
- Performs daily tasks such as cleaning, store recovery, and merchandise placement.
- Accountable for all Loss Prevention procedures and requirements.
- Accountable to consistently demonstrate e|n Cares.
- Responsible for optimal guest service of all team members.
- Required to maintain full knowledge of the venue’s building and its programs.
- Ensures a clean, organized and safe environment for guests to shop in.
- Follows e|n and Partner dress code guidelines.
- Participates in regional philanthropic activities.
Benefits
- Medical, Dental, and Vision Insurance
- Basic Life and AD&D Insurance
- Long-Term Disability
- Voluntary Life and AD&D Insurance
- Voluntary Short-Term Disability
- Accident Insurance
- Critical Illness
- Hospital Indemnity
- Pet insurance
- 401(k) Retirement Plan
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- Vacation Accrual
- Sick Leave
- Nine Paid Holidays
- 25% discount to shop at our stores
- Separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
