Sales Lead FT @ Adler Planetarium

Event Network•Chicago, IL

59d•$19 - $20

About The Position

The Sales Lead provides timely, optimal guest service and assists the Store Director and Assistant Store Director in leading team members. This entry-level supervisory position also handles higher-level transactions, including cash and safe balancing. The Sales Lead helps lead sales and service performance, supports store sales goals, completes opening and closing operations, and maintains accurate register transactions. The role also supports training, visual presentation, loss prevention, daily store operations, and a clean, organized, and safe shopping environment. The Sales Lead is expected to know the venue’s building and programs, follow company and partner guidelines, and participate in company initiatives and regional philanthropic activities.

Requirements

Ability to provide timely, optimal guest service.
Ability to lead sales team members and support achievement of sales goals.
Ability to handle cash accurately and complete register transactions.
Ability to perform the physical demands of the role, including frequently standing, walking, and using hands to finger, handle, or feel; occasionally reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.
Ability to frequently lift and/or move up to 40 pounds.

Responsibilities

Hold self accountable to company standards of performance and behavior.
Resolve guest service issues in partnership with the Store Director.
Lead the Sales Team to provide optimal guest service.
Perform all opening and closing operations.
Build strong relationships with team members to support execution of business results.
Pursue opportunities for self-development and model company core values to create a learning environment.
Foster partner team member relationships to support business initiatives and growth.
Comply with company personnel policies.
Assist the team in achieving store sales, per-capita, and purchase-with-purchase goals.
Achieve personal purchase-with-purchase sales goals and other sales expectations assigned by store leadership.
Support the Store Director in coaching team members to achieve sales goals and expectations.
Look for methods to maximize store sales.
Handle cash accurately and ensure register transactions are completed accurately.
Work the assigned schedule.
Complete product, operations, and merchandise-presentation training.
Execute and maintain visual-presentation directives from the Store Director and company initiatives.
Participate in company initiatives and support their sustainability.
Respond to communications in a timely manner.
Complete daily tasks such as cleaning, store recovery, and merchandise placement.
Follow loss-prevention procedures and requirements.
Consistently demonstrate e|n Cares and support optimal guest service from all team members.
Maintain full knowledge of the venue’s building and programs.
Maintain a clean, organized, and safe shopping environment.
Follow company and partner dress-code guidelines.
Participate in regional philanthropic activities.

Benefits

Medical, dental, and vision insurance.
Basic life and AD&D insurance.
Long-term disability insurance.
Voluntary benefits, including voluntary life and AD&D insurance, short-term disability for employees outside specified locations, accident insurance, critical illness insurance, hospital indemnity, and pet insurance.
401(k) retirement plan.
Flexible Spending Accounts (FSA).
Employee Assistance Program (EAP).
Vacation accrual and sick leave.
Nine paid holidays.
25% employee discount at company stores and a separate discount program for brand-name products, services, travel, entertainment, tickets, and more.