Sales Lead

Lucchese•Bozeman, MT

About The Position

The Sales Lead supports store management in creating conditions for success by focusing on business results, consumer experience, and brand representation. The role includes coaching, achieving sales goals, delivering high-quality customer experiences, and upholding brand standards. Sales Leads may specialize in Consumer Experience, Operations, or Visual Merchandising, with responsibilities tailored to each area. Other duties may be assigned. All Sales Leads drive team productivity and sales results, build customer relationships and brand loyalty, represent the company's values and heritage, follow company policies, and model and teach the values of Stewardship, Humility, Excellence, and Elegance. The Consumer Experience specialization focuses on improving customer interactions, planning and executing in-store events, and training and motivating associates to exceed engagement and sales metrics. The Operations specialization focuses on back-of-house efficiency, product handling, inventory, stockroom organization, safety, loss prevention, accounting procedures, and store supply planning within budget. The Visual Merchandising specialization focuses on brand-aligned displays, signage, and store layouts; training associates on visual standards; and maintaining product and store-area presentation.

Requirements

  • Minimum of 1+ years of retail management experience.
  • Proficiency with point-of-sale systems and Microsoft Office Suite.
  • Strong leadership, communication, and problem-solving abilities.
  • Ability to multitask, prioritize, and function in a fast-paced environment.
  • Ability to move frequently around the sales floor, stockroom, and office.
  • Ability to lift up to 50 pounds and perform tasks such as squatting, bending, and climbing ladders.

Responsibilities

  • Drive team productivity, achieve sales goals, and support strategies for superior business results.
  • Build customer relationships to foster brand loyalty and ensure customer satisfaction.
  • Represent the company's values and heritage and maintain a high-quality store experience.
  • Follow company policies and ensure team compliance.
  • Model and teach the company values of Stewardship, Humility, Excellence, and Elegance.
  • For Consumer Experience: monitor and improve customer interactions using sales strategies; plan and execute in-store events; train and motivate associates to exceed customer engagement and sales performance metrics.
  • For Operations: oversee product handling, inventory management, and stockroom organization; maintain compliance with safety, loss prevention, and accounting procedures; plan store supply needs within budget.
  • For Visual Merchandising: ensure displays, signage, and store layout meet brand standards; assist with training on visual standards and techniques; maintain cleanliness and proper presentation of products and store areas.
  • Perform other duties as assigned.
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