Sales Lead

Cole Haan•Auburn Hills, MI

About The Position

The Sales Lead supports the direction of all in-store activities to achieve sales and profitability targets and promote long-term business growth in accordance with company philosophy, policies, and procedures. The role supports implementation of the store’s strategic direction and completion of objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Responsibilities

  • Drive financial growth by achieving sales and key performance indicator goals.
  • Assist in controlling store expenses through responsible management of payroll, supplies, and facilities.
  • Coach staff to exceed individual and store goals.
  • Support and maintain a positive store environment by leading and developing a quality store team.
  • Assist with training and development.
  • Partner urgently on performance issues.
  • Deliver extraordinary customer service through the store team.
  • Support and maintain visual merchandising standards consistent with company expectations.
  • Achieve operational objectives related to loss prevention, health, and safety.
  • Support the team in ensuring compliance with company policies and procedures.
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