Sales Lead

Cole Haan • North Charleston, SC

4d

About The Position

The Sales Lead supports the direction of in-store activities to achieve sales and profitability targets and promote long-term business growth in accordance with company philosophy, policies, and procedures. The role supports implementation of the store’s strategic direction and completion of objectives and projects assigned by Cole Haan while helping maintain a healthy team culture and store environment.

The Sales Lead helps deliver financial results by driving sales and key performance indicators, managing store expenses responsibly, and coaching staff to exceed individual and store goals. The position supports team development, training, performance management, customer service, visual merchandising, loss prevention, health and safety, and compliance with company policies and procedures. The role also coordinates operational tasks, participates in them when additional support is needed, and holds store keys while regularly assisting with opening and closing.

Requirements

• Related field experience preferred; no minimum experience duration is specified.
• Must be at least 16 years of age.
• Must be available and able to work a flexible schedule to meet retail business demands, which may include nights, weekends, and holidays based on business needs.
• Independent work ethic, time management skills, and personal accountability.
• Knowledge of sales driving, customer service, merchandising, inventory control, and loss prevention.
• Demonstrated ability to lead a team in coordinating operational tasks, including receiving shipments and maintaining store cleanliness.
• Ability to coordinate and manage a team accomplishing multiple tasks in a fast-paced environment.
• Knowledge of coaching and training.
• Demonstrated ability to support a team-oriented environment.
• Ability to communicate effectively in verbal and written English.
• Computer skills, including POS systems and Microsoft Office.
• Ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods, including repetitive use of upper extremities.
• Ability to lift, push, and pull up to 25–50 pounds occasionally.
• Holds store keys and regularly participates in store opening and closing functions.

Nice To Haves

• Related field experience.

Responsibilities

• Drive financial growth by achieving sales and key KPI goals.
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities.
• Coach staff to exceed individual and store goals.
• Help maintain a positive store environment by leading and developing a quality store team.
• Assist with training and development.
• Partner promptly on performance issues.
• Deliver extraordinary customer service through the store team.
• Support and maintain visual merchandising standards consistent with company expectations.
• Achieve operational objectives related to loss prevention, health, and safety.
• Support the team in ensuring compliance with company policies and procedures.
• Coordinate operational tasks, including receiving shipments and maintaining store cleanliness, and participate in those tasks when additional support is needed.
• Regularly participate in store opening and closing functions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed