Sales Lead -Salvation Army Bakersfield Ming Store

Salvation Army Careers•Bakersfield, CA

1d•$18

About The Position

The Sales Lead supports daily retail store operations and partners with the Store Manager to provide customers with a strong selection, exceptional service, and a well-organized store. The role is accountable for helping meet sales and income budget expectations while managing expenses to support profitability. It also helps create a positive, mentoring environment for Salvation Army Adult Rehabilitation Center (ARC) Beneficiaries and supports effective Work Therapy Assignments in coordination with program staff. The Sales Lead assumes responsibility for day-to-day store operations, including personnel and cash handling, when the Store Manager and/or Assistant Manager are absent. The role may involve transfer or relocation to other stores based on business needs. This is a part-time position paying $17.90 per hour.

Requirements

High school diploma or equivalent.
At least one year of previous retail experience.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to pass a background check, including Criminal History and Sex Offender Registry checks.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, and pull objects such as files, drawers, carts, racks, fixtures, furniture dollies, platform trucks, and hand trucks.
Ability to lift up to 50 pounds.
Ability to perform repetitive-motion tasks.
Problem-solving skills, including identifying and resolving problems, gathering and analyzing information, and developing solutions.
Professional oral communication skills, including speaking clearly and persuasively, seeking clarification, and responding appropriately to questions.
Written communication skills, including clear writing, proofreading, accurate presentation of numerical data, and reading and interpreting written information.
Teamwork skills, including balancing team and individual responsibilities and building positive team spirit, morale, and commitment to established goals and values.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Partner with the Store Manager in daily operations, including opening and closing, point-of-sale operations, inventory management and rotation, ARC merchandising standards, and donations.
Assume responsibility for day-to-day store operations, personnel, and cash handling when the Store Manager and/or Assistant Manager are absent, and discuss concerns with the District Sales Manager.
Assist the Store Manager in monitoring and analyzing key performance indicators to drive sales and profitability in line with budgets and goals.
When both managers are absent, schedule store employees to provide appropriate store and donation-center coverage; coordinate morning and shift-change meetings; coach, train, and develop employees; and process paperwork according to review standards, especially time-and-attendance requirements.
Promote customer and donor satisfaction through excellent service, meet their needs, maintain community relations, and develop strategies to improve the customer experience.
Support the Store Manager in ensuring Back Room Processors and Warehouse Associates work effectively and meet daily processing goals.
Supervise, support, and report on the conduct of program Beneficiaries when Work Therapy Assignments are in place at the store.
When both managers are absent, protect and secure store currency, inventory, and property, including safe funds, daily cash-deposit logs, bank deposits, merchandise, equipment, and the building.
Secure the building during non-operating hours by arming the alarm system and following alert protocols.
Help establish and maintain safety measures consistent with ARC policy and government regulations; report safety issues and incidents immediately; and assist with conducting and recording mandatory weekly store meetings.
Transfer or relocate to other stores based on business needs.
Complete tasks assigned by the District Sales Manager, Command Retail Directors, and Command Administration.