Sales Lead/Manager - Dallas, TX

Groupon•Dallas, TX

6d•Onsite

About The Position

Groupon is opening a brand-new Business Development site in Dallas-Fort Worth and is looking for a leader to establish and manage it from day one. This role offers significant ownership over the team's operations and culture, with the opportunity to shape the environment rather than inherit an existing one. The position involves leading a team of sales representatives, focusing on coaching, development, and driving new business acquisition. A unique aspect of this role is the requirement for the manager to carry a reduced book of business for the first six to eight weeks to enhance coaching effectiveness and credibility. Groupon is an AI-First Company committed to leveraging AI for innovation and efficiency.

Requirements

3+ years of hands-on experience leading/managing a team of 8–20 outbound SMB or merchant-facing reps, where you were involved in coaching and reviewing calls
Some experience keeping a team's energy and activity up through the harder stretches after onboarding
A track record of reps sticking around and growing under your leadership
Based in and connected to the DFW area
Around 1–2 years of front-line leadership experience

Nice To Haves

Experience as a strong individual performer before you moved into management
Having built training or ramp support for new hires before
A background in SMB, local-merchant, or marketplace sales
Comfort using AI tools to make coaching and pipeline management easier
Genuine interest in helping stand up a new site, knowing that comes with some ambiguity

Responsibilities

Running the floor day to day
Keeping an eye on team activity and engagement, especially in the weeks after someone's onboarded
Carrying a lighter book of your own for the first 6–8 weeks, so you're coaching from experience, not just theory
Using the data you have to understand what's really going on with each rep and responding with the right kind of support
Coaching and developing your team
Getting to know each rep well enough to coach them personally, every week
Building your own version of 1:1s, pipeline reviews, and team check-ins
Making thoughtful calls about who's ready for more responsibility and who needs a different kind of support
Owning new business for your site
Leading merchant acquisition for your team day to day
Staying close enough to the work that you can jump in and help when a rep hits a tricky negotiation
Setting a deal-quality bar the team can be proud of
Growing your team over time
Drawing on your own network, if you have one in the DFW area, as you think about who might be a good fit down the line
Helping shape what this site becomes: its culture, its habits, its identity