Sales Lead-Generation Program Manager / Retail

ARS-Rescue Rooter•Springfield, VA

1d•$75,000 - $80,000•Onsite

About The Position

McCarthy Home Services, in partnership with American Residential Services (ARS) is the largest provider of residential heating, cooling, and plumbing services in the U.S., with over 7,000 employees across 60+ service locations. We've been delivering exceptional service to homeowners since 1975 and are proud to be a trusted name in the industry. This role involves managing a sales lead-generation program within a retail environment, focusing on recruiting, training, and managing sales associates to meet lead generation goals.

Requirements

2+ years of proven sales experience required
Strong interpersonal, organizational, communication, and sales skills
Ability to work evenings and weekends with minimal supervision
Comfort reading and applying technical training materials
Related experience, advanced training, or equivalent education may be considered

Nice To Haves

Prior supervisory or team leadership experience preferred

Responsibilities

Recruit, train, and manage retail sales associates (SSAs) to meet daily and weekly lead goals
Oversee SSA schedules, performance, and activities to drive service center success
Hold weekly team meetings to inform, motivate, and track progress vs. goals
Train SSAs on product knowledge (seasonal changes, IAQ materials, HVAC systems, etc.)
Build a competitive, engaging environment through internal lead contests and challenges
Spend 60–65% of your time in the field coaching SSAs and working with retail store management
Develop strong working relationships with retail store staff and area management
Communicate performance updates and staffing changes to retail partners
Coordinate and execute store events with active involvement from store leadership